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FAQ
Things you want to know before making an order with us.
Shipping & Return
See DetailsFree Shipping Sitewide & 30-Day Return
We offer FREE SHIPPING to orders within the Contiguous United States.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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Promotion Rules, Exclusions, and More
- Welcome Offer: The welcome offer applies only to full-price items.
- Promotions, whether in the form of shopping cart discounts, promo codes, or others, cannot be combined unless otherwise specified.
- FINAL SALE: Final sale items cannot be returned or exchanged for no-defect reasons.
- We, LuxenHome, hold the right to interpret any promotions and discounts available on our website, www.luxenhome.com.
- We reserve the right to make changes to the promotions on the website with or without notice to the public.