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In the rapidly expanding world of CBD wellness products, Medterra CBD has emerged as one of the most trusted and respected brands in the industry. Since its founding in 2017, this California-based company has built a reputation for delivering high-quality, rigorously tested CBD products at accessible prices. Whether you're a CBD newcomer or a seasoned user, understanding what makes Medterra special can help you make informed decisions about your wellness journey.
This comprehensive guide will walk you through everything you need to know about Medterra CBD—from their best-selling products and seasonal sales to insider tips on finding the best deals, payment options, and their customer-friendly policies.
About Medterra CBD: A Brand Built on Quality and Transparency
The Medterra Story
Founded in 2017 in Irvine, California, Medterra CBD was established by Jay Hartenbach and a team of individuals passionate about making CBD accessible to everyone who needs it at an affordable price. The company entered the CBD market right when hemp farming and CBD products became federally legal following the 2018 Farm Bill, positioning itself at the forefront of the CBD revolution.
Quality Standards and Certifications
Medterra stands out in a crowded market through its unwavering commitment to quality. The brand holds several important certifications and partnerships:
U.S. Hemp Authority Certification: Medterra is certified by the U.S. Hemp Authority, demonstrating its commitment to delivering the highest quality CBD through its products. This certification ensures that the company meets rigorous standards for consistency, potency, and safety.
Kentucky Hemp Partnership: Medterra is a part of the Industrial Hemp Pilot Program of the Kentucky Department of Agriculture, working directly with some of the finest hemp farms in the United States.
Better Business Bureau Rating: The Better Business Bureau (BBB) has given Medterra CBD oil an A+ rating, a milestone that demonstrates the company's commitment to ethical business practices and customer satisfaction.
Manufacturing Excellence
Medterra doesn't cut corners when it comes to production. Products are manufactured in facilities that are certified as Good Manufacturing Practices (cGMP) operations, ensuring pharmaceutical-grade quality control at every step.
The company uses CO2 extraction, which is considered the gold standard in CBD processing. The company uses the supercritical CO2 extraction method to extract CBD and other valuable cannabinoids from hemp. While this method is more expensive than alternatives, it produces a cleaner, purer product without harsh solvents or bitter tastes.
Third-Party Testing and Transparency
One of Medterra's strongest selling points is its commitment to transparency. All Medterra products are third-party tested by multiple labs across the country. These comprehensive tests check for:
- Total THC levels
- CBD potency accuracy
- Pesticides and herbicides
- Heavy metals
- Mycotoxins (fungal toxins)
- Bacteria and microbial life
- Terpene profiles
Every product comes with detailed Certificates of Analysis (COAs) available on the company's website, allowing customers to verify exactly what's in their products before purchasing.
Customer Recognition and Awards
Among their many awards, Medterra Pain Cream was Awarded Product of the Year for 2021 in the CBD Personal Care category, demonstrating the brand's innovation and effectiveness in creating solutions that truly work.
Featured Products: Medterra's Best-Sellers
Medterra offers an extensive product line spanning multiple categories. With a wide selection of products that span all CBD spectrums, including THC products, we have the perfect fit to meet your needs. Here's a closer look at their most popular offerings:
CBD Tinctures and Oils
CBD tinctures remain the most popular way to consume CBD, and Medterra offers several formulations:
Broad-Spectrum CBD Oil: Medterra's CBD tinctures range from 1000mg to 2000mg of CBD per bottle. The broad-spectrum formulas contain all the beneficial cannabinoids and terpenes from the hemp plant while completely removing THC, making them ideal for those who want the entourage effect without any psychoactive compounds.
Full-Spectrum CBD Oil: These tinctures contain all naturally occurring compounds in the hemp plant, including trace amounts of THC (less than 0.3%). Full Spectrum CBD products harness the naturally-occurring compounds in the hemp plant, including other cannabinoids, terpenes, and THC.
CBD Isolate Oil: For those seeking pure CBD without any other cannabinoids, Medterra's isolate oils deliver 99% pure CBD in a simple, effective formula.
CBD Gummies
Medterra's gummy line offers a delicious, convenient way to incorporate CBD into your daily routine:
Keep Calm Gummies: Designed to help you find your center and feel grounded on a daily basis, Medterra's 25mg Keep Calm gummies are the tastiest form of relaxation you'll ever experience. Each gummy contains 25mg of CBD isolate plus 50mg of L-theanine for enhanced calming effects.
Sleep Gummies: These are the best sleep gummies. I've tried 5 different brands and decided these are the best sleep gummies I'm fast asleep within a half hour, according to customer reviews. These formulas combine CBD with melatonin and other sleep-supporting ingredients.
CBD + THC Gummies: Our CBD + THC products feature a 5:1 ratio of CBD to minor cannabinoids for an effective and balanced experience. These gummies contain either 2mg or 5mg of THC per serving for those seeking the full entourage effect.
Topical Products
Medterra's topical line has earned particular acclaim for effectiveness:
Pain Relief Cream: Medterra's 1000mg CBD pain cream is crafted using both menthol and arnica to produce ideal effects both on top of the skin and when helping to penetrate muscle tissue. This cooling cream provides targeted relief for sore muscles and joints.
Rapid Recovery Roll-On: Pinpoint sore muscles and joints on the go with CBD, cooling menthol, and arnica in a convenient roll-on applicator. The roll-on format makes it perfect for post-workout recovery or on-the-go relief.
Customers rave about these products. One reviewer shared: "I've tried other CBD products before and by far, hands down Rapid Recovery Cream is the best. I'm a professional ultra runner and this is my go-to anytime I have an ache or pain."
CBD Capsules
For those who prefer precise, pre-measured doses, Medterra offers capsule formulations in various strengths. These are ideal for people who want the convenience of pills and don't enjoy the taste of CBD oil.
CBD for Pets
Medterra hasn't forgotten about four-legged family members. This helps with my 13-year-old cat's grumpy old man phases. A quarter of a dropper does the trick, one customer reports, highlighting the effectiveness of Medterra's pet-specific formulations.
Specialized Wellness Products
Medterra also offers targeted formulations for specific needs:
- Immune Boost Drops: CBD combined with elderberry and vitamin C
- Focus Capsules: CBD with functional mushrooms for mental clarity
- Recovery products: Formulated for athletes and active individuals
- Skincare line: CBD-infused lotions and serums
Seasonal Sales and Special Promotions
Medterra runs various promotional campaigns throughout the year, offering substantial savings opportunities for savvy shoppers.
Major Holiday Sales
Memorial Day Sales: Kickstart your summer with Memorial Day deals on Medterra's full lineup of products with buy one, get one free sales.
Mother's Day: Surprise your Mom with CBD wellness products like skin care creams and tinctures for 30% off orders of $100 or more during Medterra's Mother's Day sale.
Father's Day: Save up to 30% on CBD kits for Father's Day at Medterra.
Fourth of July: Use a special Independence Day coupon code from Medterra to enjoy 40% off CBD products sitewide.
Labor Day: Medterra's Labor Day sales help you wind down with 30% savings sitewide.
Black Friday and Cyber Monday: Score buy one, get one free deals from Medterra on Black Friday with a special promo code. These are typically the deepest discounts of the year.
420 Sales
The annual 420 celebration brings significant discounts on CBD products. Past promotions have included sitewide discounts and special bundle deals.
Ongoing Sale Section
Plus, get up to 70% off qualifying products on Medterra's Sale page. The sale section features rotating products at discounted prices, with items starting as low as $14.99.
How to Save Money on Medterra Products
Beyond seasonal sales, Medterra offers multiple ways to reduce costs on your CBD purchases:
Subscribe and Save Program
Save 25% and get free shipping on all recurring subscription orders. This is one of the best ways to save consistently. You can set your delivery frequency and pause or cancel anytime.
Medterra Rewards Program
Earn two points for every dollar spent by joining the Medterra Rewards Program. Points can be exchanged for significant savings, including a $10 discount for 200 points, $25 off for 500 points, or $50 off for 1,000 points.
Additional ways to earn points include:
- Creating an account
- Leaving product reviews
- Sharing on social media
- Birthday bonuses
- Referring friends
The program has three tiers: Silver, Gold, and Purple, with increasing benefits at each level.
Referral Program
Give friends 25% off their first order of $40+ and receive $25 in points for each successful referral. It's a win-win for both you and your friends.
First-Time Customer Discounts
Sign up for emails to receive a 15% coupon code for your first purchase. This welcome discount can be combined with sale items for additional savings.
Status-Based Discounts
Medterra honors those who serve with substantial discounts:
Military and Veterans: Both students and military personnel can get 50% off their order with a Medterra CBD coupon code after they verify their status.
First Responders: Claim a complimentary bottle of CBD tincture as a first responder by uploading a photo of your badge directly to the website.
Students: Cut your order total by verifying your status as a student with Student Beans or a military member with Beans ID. After you're verified, Medterra will send you a 50% discount code for your next order.
Medical Personnel and Teachers: Medterra provides a standing discount to verified military members, first responders, teachers, and medical personnel.
Disability Discounts: Long-term medically disabled individuals are eligible for a discount on full-price retail orders through the Medterra Cares program.
Free Shipping Thresholds
Free shipping on orders over $75 or on all Subscribe and Save orders within the continental US. Free 2-Day shipping is available on orders over $99.
Wholesale Options
For businesses or those making larger purchases, save on wholesale registration. Scroll down and then click "Wholesale Inquiries" to see more details.
How to Find Coupons, Deals, and Offers
Finding the best Medterra deals requires knowing where to look. Here are the most reliable sources:
Official Website
Always check the homepage banner for current sitewide promotions. The sale section is updated regularly with new discounted items.
Email Newsletter
Sign up for emails to receive a 15% coupon code for your first purchase, plus you'll be the first to know about flash sales and exclusive promotions.
Coupon Aggregator Websites
Several reputable coupon sites track Medterra promotions:
- Savings.com: Find the latest verified Medterra promo codes, coupons and discounts for May 2026
- CouponFollow: Features community-verified codes with success rates
- SimplyCodes: Real-time tracking lets you skip expired promos and pinpoint codes that are actually working right now
- DontPayFull: Tracks successful code usage by real shoppers
- Groupon: Regularly features Medterra discount codes
Social Media
Follow Medterra on social platforms for flash sales and follower-exclusive deals. The company occasionally releases limited-time codes through social channels.
Browser Extensions
Install coupon-finding browser extensions that automatically apply the best available codes at checkout. Many users report success with extensions like Honey, Capital One Shopping, and others.
Mobile App
Check the Medterra mobile app for exclusive offers not available on the website. App users sometimes receive special app-only discount codes.
Tips for Using Coupon Codes
- Read the fine print: Some codes exclude sale items or require minimum purchases
- Try multiple codes: If one doesn't work, try another from a different source
- Check expiration dates: If your Medterra code is expired, browse active Medterra coupons on our page and try a valid one
- One code per order: Medterra typically allows only one promotional code per transaction
- Subscribe and Save exclusions: Some promotional codes cannot be combined with subscription discounts
Payment Methods Accepted
Medterra offers flexible payment options to accommodate different customer preferences:
Credit and Debit Cards
Medterra accepts payment by Visa, Mastercard, Discover, and American Express. All major credit cards are processed securely through encrypted payment gateways.
Buy Now, Pay Later
Affirm financing: Medterra accepts Affirm as a payment option for some of their products. Affirm is a buy now, pay later service that allows customers to split their purchases into monthly installments.
This option allows you to:
- Split purchases into manageable monthly payments
- Choose your payment plan length
- See exactly what you'll pay with no hidden fees
- Get instant approval decisions
Important Payment Notes
- Prepaid cards: Any purchases with prepaid cards can only be refunded as store credit
- Secure processing: All transactions are processed through encrypted, secure payment systems
- No cash on delivery: Medterra operates as an online retailer without COD options
Customer Reviews: Real People, Real Results
Medterra has accumulated an impressive collection of customer testimonials across multiple platforms, demonstrating real satisfaction from real users.
Overall Rating Snapshot
Medterra is a leading CBD brand with a wide variety of products, including full and broad-spectrum formulas rich in minor cannabinoids. It holds thousands of satisfied customer reviews, has decent prices, and provides detailed third-party test reports.
As of this review, Medterra has received over 20,000 5-star reviews on their official website, with an average rating of 4.5 stars out of 5.
Independent Review Platforms
Trustpilot: Do you agree with Medterra's TrustScore? Voice your opinion today and hear what 305 customers have already said. The platform features authentic reviews from verified purchasers.
What Customers Are Saying
About Effectiveness:
Medterra has been my CBD supplier for nearly five years. I have never been disappointed with a product, and their customer service is excellent.
Medterra products help me sleep without using pain meds...and that's a gift.
I use the roll on the CBD roll on and made a major difference the first day. I am older so I some pain in my knees.
About Quality:
Always dependable high-quality, affordably-priced products. I received my order very quickly and I was very satisfied with this phenomenal product and I give Medterra a "must-shop" review.
About Sleep Support:
I really love these. I'm a senior and I'm very ill. These really help me a lot! I can get a good night's sleep with these.
About Pet Products:
This helps with my 13-year-old cat's grumpy old man phases. A quarter of a dropper does the trick. He went 4 days without it while I was out of town, and he trashed the house, so I know it helps.
Expert Reviews
Independent CBD reviewers have also weighed in:
I tried its CBD oil, capsules, and gummies for several weeks, finding them effective. Medterra is a trustworthy CBD vendor with impressive full and broad-spectrum CBD formulas.
Most of the products I tested had noticeable effects, with particular praise for the minor cannabinoid-rich formulations.
Honest Feedback
I also like the fact that there are plenty of negative reviews, confirming that Medterra doesn't censor them like some other brands. I trust a brand more when some of its products have an average 4-4.5 rating versus a constant 5/5.
This transparency in customer feedback demonstrates Medterra's confidence in their products and commitment to honest customer relations.
Areas for Improvement
Reviewers highlight positive aspects of quality, consistently praising the effectiveness and high standards, though some customers have mentioned shipping times and customer service response times as areas where improvements could be made.
Return and Exchange Policy
Medterra stands behind their products with a customer-friendly return policy designed to minimize risk for first-time buyers.
30-Day Risk-Free Guarantee
As part of Medterra's Risk-Free Guarantee*, we're happy to offer our customers returns if you are not satisfied with the product.
Simply place your order. Your 30-day Risk-Free guarantee begins from the day your order is delivered.
First Order Returns
You may return products within your first order (exclusions may apply) within 30 days of delivery for a full refund excluding the shipping fee.
Importantly, first-time customers can also return one used product, allowing you to truly try the product before committing.
Return Shipping Costs
However, we will pay the return shipping costs if the return is a result of our error (i.e., if you received an incorrect or defective item).
In most instances, Medterra will cover the cost of return shipping, demonstrating their commitment to customer satisfaction.
How to Initiate a Return
To return a product, you must visit our Return Portal and submit a return request. The process is straightforward:
- Visit the Return Portal on Medterra's website
- Enter your order information
- Select the items you wish to return
- Choose your reason for return
- Submit the request
- Receive return shipping instructions
Refund Processing
We'll process your refund within a few days of receiving. Your refund will reflect on your payment method used within 3-5 business days.
Damaged or Defective Items
If you receive a damaged item, the issue must be reported to customer service within 5-7 days of delivery to receive a replacement item.
Exchange Policy
We only replace items if they are defective or damaged and exchanges are only for exact items purchased unless the item is no longer available.
Important Considerations
- Prepaid card refunds: Any purchases with prepaid cards can only be refunded as store credit
- Retailer purchases: If you purchased our product through a Medterra distributor or retailer, please go to the original purchase location for any return or exchanges
- Policy abuse: Any abuse of the return offer may result in rescission of the risk-free trial privilege
Contact Information and Customer Support
Medterra provides multiple channels for customer support, ensuring you can get help when you need it.
Contact Methods
Phone Support: Call or write an email to support@medterracbd.com to resolve Medterra issues
- Main Customer Service: 1-800-971-1288
Email Support:
- Primary Email: support@medterracbd.com
- 100% of customers use this email address to address their issues and concerns
Live Chat: Available on the Medterra website during business hours
Contact Form: Click the 'Contact Us' text at the bottom right of the page. Enter your name, phone number, email address, and comment or question. Click the purple 'Send Message' button.
Business Hours
Phone and Live Chat:
- Monday - Friday, 7:00am - 4:00pm PST
- Saturday, 8:00am - 2:00pm PST
Chat and Email:
- Monday - Friday, 6:00am - 5:00pm PST
- Saturday, chat and email 8:00am - 2:00pm PST
Physical Address
18500 Von Karman Avenue, 92612, Irvine, United States
Response Times
25% of the consumers who called the company's customer support stated that their issues were resolved, though response times can vary depending on volume.
Wellness Consultation
Connect with our dedicated team of wellness experts today and unlock personalized guidance tailored to your individual needs, because your journey to well-being matters to us.
Help Center
Medterra maintains a comprehensive help center with FAQs, product guides, and educational resources at medterracbd.com/pages/help-center.
Frequently Asked Questions (FAQs)
About CBD and Legality
Q: Is CBD legal?
The 2018 Farm Bill removed hemp from the legal definition of marijuana in the Controlled Substances Act. This made some hemp-derived CBD products with less than 0.3% THC federally legal.
The 2018 Agriculture Improvement Act (the "Farm Bill") allows for shipment of hemp-derived products to all 50 states.
However, CBD products containing more than 0.3% THC still fall under the legal definition of marijuana, making them federally illegal but legal under some state laws.
Q: Will CBD make me high?
No. CBD, an extract of the Cannabis sativa plant, does not give people the "high" feeling often associated with cannabis use.
CBD is not the same as THC, which is the cannabinoid compound in marijuana that causes you to feel high or can have other intoxicating effects.
About Medterra Products
Q: Where does Medterra source its hemp?
All our hemp is USA-grown with the highest quality standards to deliver the best formulation for our customers.
Hemp plants are grown on farms that are part of the Kentucky Department of Agriculture Industrial Hemp Pilot Program.
Q: Are Medterra products tested?
Yes. Each product is third-party lab tested and guaranteed to be free of contaminants like heavy metals, bacteria, microbial life, mycotoxins, and pesticides.
Q: What types of CBD does Medterra offer?
Medterra offers a wide range of products, made with: Full-spectrum CBD: This type of CBD contains all compounds found in the cannabis plant, including tetrahydrocannabinol (THC). Broad-spectrum CBD: The extraction process involved in producing broad-spectrum CBD removes THC but leaves most naturally occurring cannabinoids, aromatic compounds, and fatty acids.
They also offer CBD isolate products with 99% pure CBD.
Q: How much CBD should I take?
For your first time, take a dropper full of Medterra's Broad Spectrum CBD Tincture—just to see how a recommended serving feels. If you like this effect but want to enhance it, take more the next time. If you want a more subtle relaxing experience, aim for half a dropper or less for your next dose.
Start low and gradually increase until you find your optimal dose.
About Ordering and Shipping
Q: Does Medterra offer free shipping?
Yes, Medterra CBD offers free shipping on orders of $75 or more as well as all Subscribe and Save orders in the contiguous 48 states of the U.S.
Q: How can I track my order?
To track your Medterra order, visit the order tracking page on their website. You will need your order number or tracking number.
Q: Can I cancel my order?
Yes, Medterra's cancellation policy allows for order cancellation under certain timeframes. Contact customer service as soon as possible if you need to cancel.
About Discounts and Savings
Q: Does Medterra have a rewards program?
Yes, Medterra CBD does have a rewards program, called Medterra Rewards Program. There are a number of ways to earn points through the program, including creating an account, making purchases, sharing on social media, purchasing a subscription, leaving a review, and more.
Q: Does Medterra offer military or student discounts?
Yes, Medterra CBD does offer both a military and student discount via Beans ID. Both students and military personnel can get 50% off their order with a Medterra CBD coupon code after they verify their status.
Q: How do I apply a coupon code?
Enter your Medterra CBD promo code in the blank box with the 'Discount code' text. Click the purple 'Apply' button. Proceed to check out.
About Returns
Q: What is Medterra's return policy?
Medterra offers a 30-day return policy with special provisions for first-time customers.
Q: Does Medterra offer free returns?
No, Medterra does not offer free returns; however, they do allow returns within 30 days of delivery for a full refund (excluding shipping costs) for your first order.
However, In most instances, Medterra will cover the cost of return shipping, particularly for errors or defective items.
About Product Safety
Q: Are Medterra products safe?
All our hemp is USA-grown with the highest quality standards to deliver the best formulation for our customers. Also, our hemp-grown products run through a third-party testing facility for the safest and purest formulation.
Q: Does Medterra test for pesticides?
Medterra states that it does not test its products for herbicides such as glyphosate because it uses organic hemp, which grows in a chemical-free environment.
Is Medterra CBD Right for You?
After examining every aspect of Medterra CBD—from their manufacturing processes and product quality to customer service and money-saving opportunities—it's clear why this brand has become one of the most trusted names in the CBD industry.
Key Takeaways
Quality and Safety: With U.S. Hemp Authority certification, cGMP manufacturing facilities, CO2 extraction, and comprehensive third-party testing, Medterra sets the standard for quality and transparency in CBD products.
Product Variety: Whether you prefer tinctures, gummies, capsules, topicals, or pet products, Medterra offers formulations in full-spectrum, broad-spectrum, and isolate varieties to meet diverse needs and preferences.
Value for Money: Between regular sales events, the rewards program, subscription discounts, status-based discounts, and seasonal promotions, there are numerous ways to save on quality CBD products.
Customer Satisfaction: With over 20,000 five-star reviews and an A+ BBB rating, Medterra has demonstrated consistent customer satisfaction and product effectiveness.
Risk-Free Trial: The 30-day money-back guarantee, especially for first-time customers who can return even opened products, removes the financial risk from trying CBD for the first time.
Who Should Choose Medterra?
Medterra is an excellent choice for:
- First-time CBD users looking for a trustworthy brand
- Budget-conscious shoppers who want quality without overpaying
- Athletes and active individuals seeking recovery support
- People managing sleep difficulties, stress, or discomfort
- Pet owners wanting safe, effective CBD for their animals
- Anyone prioritizing third-party testing and transparency
In an industry flooded with questionable brands making unsubstantiated claims, Medterra stands out as a beacon of quality, transparency, and customer care. Their commitment to rigorous testing, sustainable sourcing, and accessible pricing makes premium CBD products available to everyone who needs them.
Whether you're exploring CBD for the first time or looking to switch from another brand, Medterra offers the quality assurance, product variety, and customer support to make your wellness journey successful. With their risk-free guarantee and numerous ways to save, there's never been a better time to experience the Medterra difference.
Remember to consult with your healthcare provider before starting any new supplement regimen, especially if you're taking medications or have underlying health conditions. CBD affects everyone differently, so start with lower doses and adjust based on your individual response.
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