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Looking for a permanent solution to unwanted hair? Tired of razors, waxing appointments, and ingrown hairs? LaserAway has revolutionized the aesthetic dermatology industry with state-of-the-art laser treatments that deliver real, lasting results. As the nation's leading provider of laser hair removal and aesthetic services, LaserAway has performed over 3 million treatments across 120+ locations nationwide, helping countless individuals achieve smooth, confident skin.
In this comprehensive guide, we'll explore everything you need to know about LaserAway—from their signature treatments and pricing to insider tips on saving money and finding the best deals. Whether you're considering your first laser hair removal session or exploring skin rejuvenation options, this guide will help you make an informed decision about your aesthetic journey.
About LaserAway: The Nation's Leader in Aesthetic Dermatology
Company Overview
LaserAway stands apart from traditional med spas by operating as a full-service aesthetic dermatology clinic backed by medical science and clinical expertise. Founded over 15 years ago, the company has grown from a single location to become the largest laser hair removal provider in the United States, with over 120 locations across California, Arizona, Nevada, New York, Texas, and other states.
What sets LaserAway apart is their unwavering commitment to combining cutting-edge technology with medical expertise. Every treatment is performed by licensed medical professionals—registered nurses, nurse practitioners, or physician associates—who undergo one of the most comprehensive training programs in the aesthetic industry. All clinics are supervised by board-certified dermatologists, ensuring the highest standards of safety and efficacy.
The LaserAway Difference
State-of-the-Art Technology: LaserAway uses only the most advanced aesthetic devices in the industry, proven to be safe and effective. Their laser technology works on all skin types and tones, making treatments accessible to virtually everyone.
Medical Expertise: Unlike many competitors, LaserAway clinics are staffed exclusively by medical professionals, not aestheticians. This medical-grade approach ensures safer treatments and better results.
Proven Track Record: With over 3 million treatments performed and awards including OC Weekly's Best Hair Removal Company and Allergan's Black Diamond Award, LaserAway has earned its reputation through consistent results.
100% Virtual Consultations: LaserAway makes it easy to get started with completely virtual consultations. Whether you're on your lunch break, at home, or between errands, you can chat with a treatment specialist from wherever you are—no office visit required.
Featured Services & Treatments
LaserAway offers a comprehensive suite of aesthetic treatments designed to help you look and feel your best. Here are their most popular services:
1. Laser Hair Removal
LaserAway's signature service and the treatment that built their reputation. Using advanced laser technology, they permanently reduce unwanted hair on any area of the body.
How It Works: The laser emits concentrated light pulses that target melanin in hair follicles, destroying actively growing hair at the root without damaging surrounding skin.
Treatment Areas: Full Brazilian, underarms, legs, face (lip, chin, jawline, sideburns), arms, back, chest, and more. You can customize treatment to remove as much or as little hair as you want.
What to Expect:
- Quick sessions (full Brazilian, underarms, and lower legs in under 30 minutes)
- Minimal discomfort thanks to built-in cooling technology
- Results visible within 2 weeks as treated hair falls out
- 6-10 sessions typically needed for optimal results
- Progressive reduction in hair thickness and regrowth with each session
Pricing: Available in packages of 3, 8, or 10 treatments, priced by treatment area. First-time clients often receive significant discounts (up to 65% off).
2. Injectables (Botox & Dermal Fillers)
LaserAway offers a full range of injectable treatments to smooth wrinkles, restore volume, and enhance facial contours.
Botox/Xeomin: Smooths fine lines and wrinkles, prevents new ones from forming. Commonly used for forehead lines, crow's feet, and frown lines. New clients can access special pricing (as low as $10 per unit for first-time treatments).
Dermal Fillers (Juvéderm): Restores lost volume, plumps lips, smooths nasolabial folds, and enhances facial contours. Results are immediate and can last 6-18 months depending on the product used.
3. CoolSculpting (Body Contouring)
A non-invasive fat reduction treatment that permanently freezes away stubborn fat cells in areas resistant to diet and exercise.
How It Works: Controlled cooling targets and crystallizes fat cells without surgery, needles, or downtime. The body naturally eliminates destroyed fat cells over 2-3 months.
Best For: Abdomen, flanks, thighs, arms, back, and under the chin. Can reduce fat by up to 25% per treatment area.
Treatment Time: 35-60 minutes per area, with noticeable results in as little as 3 weeks.
4. Skin Rejuvenation Treatments
LaserAway offers multiple options for improving skin tone, texture, and overall radiance:
Clear + Brilliant: A gentle laser treatment that rejuvenates skin from the inside out, improving tone and texture while reversing early signs of aging. Creates a healthy, youthful glow.
RF Microneedling: Combines microneedling with radiofrequency energy to stimulate collagen production and supercharge your skin's natural renewal process. Excellent for reducing fine lines, improving texture, and tightening skin.
Thermage/XTherma: Non-invasive skin tightening treatments that use radiofrequency energy to stimulate collagen and tighten loose skin on the face, neck, and body.
HydraFacial: A medical-grade facial that cleanses, exfoliates, extracts, and hydrates skin using patented technology. Perfect for achieving instant radiance.
5. Laser Tattoo Removal
Advanced laser technology that safely and effectively fades unwanted tattoos. Priced by tattoo size with packages of 3, 6, or 10 treatments available. New clients can save 50% on their first treatment.
6. IV Therapy & Wellness Boosters
LaserAway has expanded beyond traditional aesthetics to offer wellness support:
- Glutathione Glow: Antioxidant support for radiance from within
- B12 Energy Boost: Natural vitality to complement your routine
- NAD+ Vitality: Inside-out support for long-term wellness
- Resilience Boost: Multi-ingredient wellness support
Seasonal Sales & Special Promotions
LaserAway regularly offers limited-time promotions that can significantly reduce treatment costs. Here's what to watch for:
Year-Round First-Time Offers
New clients receive some of the best deals:
- 65% off first laser hair removal treatment on select areas
- $10 per unit Botox for first-time injectable clients
- Free underarm laser hair removal with select package purchases
- 50% off first laser tattoo removal treatment
- 40% off first skin rejuvenation session (Clear + Brilliant, RF Microneedling)
Major Annual Sales
Fall Sale (September-October): LaserAway's biggest sale of the year, typically featuring 40-50% discounts on treatment packages. This is the best time to purchase multi-session packages for laser hair removal, CoolSculpting, and skin treatments. Based on historical data, customers can save $300-500 on comprehensive treatment packages during this period.
Self-Love Season Sale: Typically runs in late winter/early spring (February-March) with special bundle pricing on popular treatment combinations.
Spring Refresh: April-May promotions focusing on getting "summer ready" with discounts on hair removal and body contouring.
Current April 2026 Promotions
Based on recent promotional patterns, current offers include:
- 70% off packages of 8 or 10 laser hair removal treatments on petite areas (center brow, sideburns, lip, areola, happy trail)
- 20% off RF Microneedling packages (Face + Neck, 3 or 6 treatments)
- 20% off Thermage or XTherma treatments (Face + Neck)
- 20% off Clear + Brilliant packages (6 treatments, Face + Neck)
- 70% off maintenance packages for completed laser hair removal or tattoo removal series
Treatment Bundles & Packages
LaserAway offers curated treatment bundles that combine complementary services at a discounted rate:
- Brazilian + Underarms Bundle: Complete hair removal for these popular areas
- Lower Body Package: Legs, Brazilian, and underarms
- Face, Underarms, and Legs Package: Comprehensive hair removal
- Skin Tightening + Wrinkle Reduction: Thermage combined with injectables
- Laser Resurfacing + Tightening: Advanced facial rejuvenation
- Rejuvenation + Hair Removal: Complete transformation package
Packages are personalized during your consultation, and pricing is typically 15-30% less than purchasing treatments individually.
How to Save Money at LaserAway
Smart shoppers can significantly reduce their LaserAway investment with these strategies:
1. Take Advantage of First-Time Discounts
New client offers provide the deepest discounts—up to 65% off. If you've never tried laser hair removal or a specific treatment, first-time pricing is the way to go.
2. Buy Treatment Packages
Single sessions are more expensive per treatment than packages. Packages of 8 or 10 treatments offer the best per-session value and are often required for optimal results anyway.
3. Time Your Purchase Around Major Sales
The Fall Sale (September-October) consistently offers the year's best pricing. If your timeline is flexible, waiting for this annual event can save hundreds of dollars.
4. Join the LA Premiere Points Program
LaserAway's loyalty program offers tiered benefits:
Insider Tier (Free):
- Earn 5X points per dollar spent
- $100 birthday discount
- Exclusive member pricing
- Points redeemable for treatments and products
Icon Tier ($249/year):
- Double points earning (10X points per dollar)
- Milestone rewards worth up to $1,000
- Priority booking
- Enhanced member benefits
Points accumulate across all purchases and can be redeemed for future treatments, making frequent clients' subsequent visits more affordable.
5. Look for Bundle Deals
Bundled treatments (like Brazilian + Underarms or Thermage + Botox) cost less than booking services separately and deliver better results through coordinated treatment.
6. Use Financing Options
LaserAway offers flexible payment plans through trusted financing partners, with laser hair removal packages starting at around $100/month. This makes premium treatments accessible without a large upfront investment.
7. Book During Promotional Periods
Sign up for LaserAway's email list and text alerts to receive early notification of flash sales and limited-time offers. Subscribers often get exclusive promotional codes before they're available to the general public.
8. Ask About Package Upgrades
If you've already purchased a smaller package, ask during your consultation about upgrade pricing. LaserAway sometimes offers special pricing to existing clients who want to add more treatment areas.
9. Refer Friends
LaserAway's referral program provides $100 in treatment credit for each friend who purchases $350 or more. Both you and your friend benefit.
10. Student & Military Discounts
While not always advertised, LaserAway occasionally offers special promotions for students and military personnel, particularly around holidays like Veterans Day and Memorial Day.
Finding Coupons, Deals & Offers
Official Sources
LaserAway Website: Visit laseraway.com/promotions to see current offers. The promotions page is updated regularly with the latest deals.
Email Newsletter: Subscribe to receive exclusive discounts, early sale access, and special promotional codes directly to your inbox.
Text Message Program: Sign up for SMS alerts by texting 'Y' to their short code (provided during consultation). Get flash sale notifications and time-sensitive offers.
Social Media: Follow LaserAway on Instagram, Facebook, and TikTok for announcements about limited-time promotions and giveaways.
LA Premiere App: Download the mobile app to track points, access member-exclusive deals, and book appointments conveniently.
Third-Party Coupon Sites
Several reputable coupon aggregators track LaserAway deals:
Groupon: Occasionally features LaserAway offers, particularly for first-time clients. Discounts range from 10-65% off.
Honey: Browser extension that automatically tries coupon codes at checkout when purchasing LaserAway Beauty products online. Users report saving an average of 10-15%.
RetailMeNot, CouponCabin, WorthEPenny: Track promotional codes like "BABE15" for 15% off beauty product purchases over $60, or "NIGHT10" for 10% off specific skincare products.
SimplyCodes: Provides real-time tracking of LaserAway promotional patterns and alerts users to upcoming sales.
Current Promo Codes (April 2026)
While service promotions typically require booking by phone or in-person to activate, LaserAway Beauty products (shop.laseraway.com) accept online promo codes:
- BABE15: 15% off purchases over $60
- NIGHT10: 10% off select skincare products
- Various rotating codes for SPF, retinol, and other beauty products
Important Note: Most treatment promotions are automatically applied when you book and cannot be combined with other offers. Always mention any promotional offers you've seen when calling to schedule your consultation.
Payment Methods & Financing Options
LaserAway offers multiple payment options to make treatments accessible:
Direct Payment Methods
- Cash: Accepted at all locations
- Major Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: All major debit cards accepted
- Checks: Accepted at clinic locations
Important: Full payment is due before services are rendered. LaserAway treatments are elective aesthetic procedures not covered by insurance.
Financing Options
LaserAway partners with several trusted financing companies to offer flexible payment plans:
CareCredit: A healthcare-specific credit card accepted at all LaserAway locations. Offers promotional financing periods with deferred interest options. Apply online or at your consultation.
PatientFi: LaserAway's primary financing partner available at all 143+ clinics nationwide. Offers:
- Monthly payment plans for treatment packages
- Competitive interest rates for qualified buyers
- Flexible terms based on creditworthiness
- Quick approval process
LaserAway Advantage Credit (Comenity): A store credit card offering:
- Special financing on qualifying purchases
- Example: 24-month payment plans with suggested payments (e.g., $2,394 total for 24 months at qualifying rates)
- Managed through Comenity Bank
Third-Party Lenders: Additional financing options available based on creditworthiness. Your treatment specialist will review all available options during your consultation.
How Financing Works
- Consultation: Discuss your treatment goals and receive personalized pricing
- Application: Apply for financing through your preferred partner (often takes just minutes)
- Approval: Receive credit decision, typically same-day
- Treatment: Begin treatments immediately upon approval
- Monthly Payments: Make convenient monthly payments according to your approved terms
Financing Availability: Almost all LaserAway services qualify for financing, including laser hair removal packages, injectables, CoolSculpting, skin rejuvenation, and combination treatment plans.
Important Payment Notes
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No Tipping Required: LaserAway is proudly tip-free. Since services are medical in nature and performed by licensed medical providers, gratuity is never expected.
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Chargeback Policy: LaserAway has a strict policy regarding chargebacks. If you have concerns about a charge, contact LaserAway directly before initiating a chargeback through your credit card company.
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Pre-Payment: Given the medical nature of treatments, payment is collected before service delivery to ensure commitment to treatment plans.
Customer Reviews: Real Experiences from Real People
LaserAway has served millions of clients, and customer feedback provides valuable insights into what you can expect:
Positive Reviews
Sarah M., San Jose, CA (Yelp - 5 stars): "Jordan showed professionalism, expertise and guidance as I decided the best course for my tattoo removal journey. Miranda was at the front when I got there and handed me a goodie bag with serums, face masks and a cute LaserAway bag."
Jessica L. (WorthEPenny - 5 stars): "LaserAway has an incredible group that has genuinely gone above and beyond what I thought possible. They not only shared useful information about my skin and aspirations but also helped me reach impressive outcomes quickly and at a great price. I used to deal with bad skin, but this crew has totally transformed my appearance, leading to lots of compliments and a big lift in my confidence."
Anonymous Client (The Everygirl): "It's Quicker and Less Painful Than You'd Expect: My full Brazilian, underarms, and lower legs were done in under 30 minutes and were almost pain-free. Even in the areas where my skin was more sensitive, the pain only lasted a few seconds. You'll Notice Results Fast: Within two weeks, I saw treated hair falling out."
Maria T. (Review Site - 4 stars): "The staff at both Anaheim Hills and Lake Forest locations were super nice, helpful, and knew what they were doing. They answered all my questions and made me feel at ease the whole time. The places were clean and well-kept, and I trusted their skills."
K. Johnson (Verified Review - 5 stars): "I'm already seeing major results after just one Laser Hair Removal treatment whereas when I've gone to a different laser center, it took 4 treatments to see any progress!"
Areas for Improvement (Critical Reviews)
Scheduling Challenges: Some customers report difficulties with appointment availability and last-minute rescheduling by the clinic. One reviewer noted: "They regularly made me reschedule my appointments because they had call-ins and I was never compensated for delayed treatments."
Results Variability: While many clients see excellent results, some treatments (particularly CoolSculpting) have received mixed reviews. One customer reported: "I was really hopeful that the six-session stomach coolsculpting treatment would give me permanent results for my wedding. But even though I followed all the instructions carefully, I didn't see any change in my body a year later."
High-Pressure Sales: Several reviews mention aggressive sales tactics and pressure to purchase large packages. One reviewer stated: "The sales pitch is extremely high pressure, fast, and they offer discounts for package deals which seems great" but later expressed concerns about refund difficulties.
Refund Policy Concerns: The "all sales final" policy has frustrated some customers who experienced unsatisfactory results or life changes preventing treatment completion. Customers report difficulty obtaining refunds even for unused sessions.
Staff Consistency: Some locations struggle with staff turnover, leading to different technicians for each session despite promises of continuity.
Overall Rating Analysis
- Trustpilot: Mixed reviews (approximately 2.5-3 out of 5 stars)
- Yelp: Generally positive at flagship locations (3.5-4 out of 5 stars)
- BBB: Rating varies; some unresolved complaints regarding refunds and billing
- WorthEPenny: 3.7 out of 5 stars based on customer feedback
- Google Reviews: Varies by location (typically 3.5-4.5 stars)
Key Takeaways from Customer Feedback
What Customers Love:
- Professional, knowledgeable medical staff
- Advanced technology and effective treatments
- Clean, modern facilities
- Quick appointment times
- Noticeable results for laser hair removal
- Friendly service at many locations
Common Complaints:
- Strict no-refund policy
- Appointment scheduling issues
- High-pressure sales environment
- Inconsistent results with some treatments
- Difficulty reaching customer service
- Limited flexibility with financial agreements
Pro Tips from Satisfied Customers:
- Research specific locations and read recent reviews for that clinic
- Ask detailed questions during consultation about technician consistency
- Start with a smaller package to test results before committing to large purchases
- Document everything in writing, including treatment plans and promises
- Understand the refund policy completely before signing contracts
Return & Exchange Policy
Understanding LaserAway's policies before purchase is crucial:
Service Treatments Policy
All Sales Are Final: LaserAway operates on a strict "all sales final" policy for treatment packages and services. This means:
- No refunds for purchased treatment packages
- No exchanges or transfers to other customers
- Store credit may be offered at LaserAway's sole discretion (not guaranteed)
- Free treatments included with packages have no refund value
- Paid treatments are always rendered before any complimentary services
Cancellation Policy: LaserAway enforces a 24-hour cancellation policy:
- Must provide 24 hours notice to cancel or reschedule appointments
- Failure to show for scheduled appointments results in forfeiture of that prepaid session
- Late cancellations may count as a completed session without service rendered
Important Considerations:
- Medical conditions developing after purchase may not qualify for refunds
- Financial hardship typically does not allow contract cancellation
- Financing agreements remain in effect even if you stop receiving treatments
LaserAway Beauty Products Policy
Physical products purchased from shop.laseraway.com or LaserAway Beauty have different policies:
Return Window: 30 days from receipt of product
Eligible Items: Non-prescription beauty products, skincare items, LaserAway Gear
Non-Returnable Items:
- Prescription (Rx) products (cannot be returned by law)
- Products without proof of purchase
- Used or damaged products (except shipping damage)
Return Methods:
- Mail Returns: Email product@labeauty.com for a return shipping label ($10 deduction from refund for shipping)
- In-Store Returns: Bring items to any LaserAway location with proof of purchase
Processing Time: Returns submitted at locations may take up to 24 business hours to process
Subscription Cancellations: Must cancel before next shipment processes; no refunds once product has shipped
Chargebacks & Disputes
LaserAway has a firm stance on payment disputes:
- Chargebacks through credit card companies may result in immediate termination of services
- LaserAway will defend valid charges and provide documentation to credit card companies
- Contracts include arbitration clauses and class-action waivers
- Customers are encouraged to contact LaserAway directly before initiating disputes
Better Business Bureau Complaints
LaserAway has received BBB complaints primarily regarding:
- Refund denials for unused treatments
- Difficulty canceling financing agreements
- Discrepancies between promised and delivered services
- Treatment results not meeting expectations
Some complaints have been resolved through BBB mediation, while others remain unresolved due to the strict no-refund policy.
Recommendations for Consumers
- Read Contracts Carefully: Understand what you're agreeing to before signing, especially regarding refunds
- Start Small: Consider purchasing smaller packages initially to evaluate results before committing to large investments
- Document Everything: Keep records of all consultations, promises, and communications
- Ask Direct Questions: Inquire specifically about refund scenarios during consultation
- Consider Financing Carefully: Understand that financing obligations continue even if you discontinue treatment
- Review State Laws: Some states have cooling-off periods for certain contracts; know your rights
Contact Information & Customer Support
Main Contact Methods
Customer Service Phone: 1-888-965-2737 (1-888-96-LASER)
Available during business hours for appointment scheduling, general inquiries, and consultation bookings.
Email Support:
- General inquiries: Contact through website form
- Product returns: product@labeauty.com
- LaserAway Beauty: products@laseraway.net
- Premiere Points: [email protected]
Live Chat: Available on laseraway.com during business hours
Virtual Consultation Booking: Schedule directly through the website at laseraway.com
Finding a Location Near You
Location Finder: Visit laseraway.com/locations to find your nearest clinic
Coverage Areas:
- California (largest presence with 60+ locations)
- Arizona
- Nevada
- New York
- Texas
- Colorado
- Washington
- And expanding to additional states
Hours of Operation: Most locations open 7 days a week:
- Monday-Thursday: 8:00 AM - 9:00 PM
- Friday-Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM - 6:00 PM (Hours vary by location; check specific clinic for exact times)
Social Media
Stay connected for promotions, before/after photos, and beauty tips:
- Instagram: @laseraway
- Facebook: LaserAway
- TikTok: @laseraway
- LinkedIn: LaserAway Medical Group
Mobile App
LA Premiere App: Download for iOS or Android
- Track loyalty points
- Book appointments
- View treatment history
- Access member-exclusive offers
- Manage payment methods
Corporate Headquarters
LaserAway Medical Group
Beverly Hills, CA
(Specific address available through corporate inquiry)
Response Times
- Phone: Typically answered within minutes during business hours
- Email: 24-48 hour response time
- Text/SMS: Quick response for appointment confirmations and reminders
- Social Media: Varies; may take several days
Tips for Best Customer Service Experience
- Call During Off-Peak Hours: Mid-morning on weekdays typically has shorter wait times
- Use Virtual Consultations: More convenient than in-person visits and equally thorough
- Be Specific: Have your questions written down before calling
- Reference Your Account: Provide phone number or email associated with account for faster service
- Follow Up in Writing: After phone conversations, send confirmation emails to create a paper trail
Frequently Asked Questions (FAQs)
General Questions
Q: Is LaserAway a med spa or medical clinic?
A: LaserAway is a national aesthetic dermatology clinic—not a traditional med spa. Every treatment is backed by clinical science and delivered by licensed medical professionals (RNs, NPs, or PAs) under the supervision of board-certified dermatologists.
Q: Are consultations really free?
A: Yes, all consultations are 100% free with no obligation. They're conducted virtually, so you can chat with a treatment specialist from anywhere.
Q: How many treatments will I need?
A: This varies by treatment type and individual factors. Laser hair removal typically requires 6-10 sessions for optimal results. Your treatment specialist will create a personalized plan during your consultation.
Q: Are treatments painful?
A: Most clients describe treatments as tolerable, with modern technology featuring built-in cooling to minimize discomfort. Laser hair removal feels like a quick snap, while injectables involve brief pinches. Your provider can offer numbing cream for more sensitive areas.
Q: Is laser hair removal safe for all skin tones?
A: Yes! LaserAway uses advanced laser technology that works safely and effectively on all skin types and tones.
Pricing & Payments
Q: How much do treatments cost?
A: Pricing depends on treatment type, areas treated, and package size. Laser hair removal packages range from approximately $500-$4,000 depending on areas and number of sessions. Transparent pricing is available on the website, and your specialist will provide exact quotes during consultation.
Q: Do you offer financing?
A: Yes, flexible financing is available through CareCredit, PatientFi, and LaserAway Advantage Credit. Approval is based on creditworthiness, and many clients start for as little as $100/month.
Q: Can I combine promotions?
A: No, most promotions cannot be combined. First-time offers, seasonal sales, and treatment bundles are typically exclusive. However, you can earn LA Premiere Points on discounted purchases.
Q: Is gratuity expected?
A: No. LaserAway is proudly tip-free. Since services are medical in nature and performed by licensed medical providers, tipping is not expected or required.
Scheduling & Appointments
Q: How do I book an appointment?
A: Start with a free virtual consultation by calling 1-888-965-2737 or booking online at laseraway.com. After consultation, you can schedule your first treatment.
Q: What's your cancellation policy?
A: 24-hour notice is required to cancel or reschedule. Missed appointments without 24-hour notice result in forfeiture of that session.
Q: Can I request a specific technician?
A: You can express preferences, but staff availability varies. Ask during your consultation about technician consistency.
Q: How far apart should treatments be scheduled?
A: Laser hair removal sessions are typically spaced 4-6 weeks apart. Other treatments vary; your provider will recommend optimal timing.
Results & Expectations
Q: How long until I see results?
A: Laser hair removal results become visible within 2-3 weeks as treated hair falls out. Injectables show results within days to 2 weeks. CoolSculpting results appear over 2-3 months.
Q: Are results permanent?
A: Laser hair removal provides permanent reduction (up to 90-95% with complete treatment series). CoolSculpting permanently destroys fat cells. Injectables are temporary (3-18 months depending on product).
Q: What if I'm not happy with results?
A: Discuss concerns with your provider during follow-up. While the no-refund policy applies, providers can often adjust future treatments or recommend alternative approaches.
Safety & Eligibility
Q: Who performs treatments?
A: Only licensed medical professionals—registered nurses, nurse practitioners, or physician associates—who complete LaserAway's comprehensive training program.
Q: Are there any side effects?
A: Minor, temporary side effects may include redness, swelling, or sensitivity at treatment sites. Serious complications are rare. Your provider will review potential risks during consultation.
Q: Can I get treatments if I'm pregnant?
A: Many treatments are not recommended during pregnancy or breastfeeding. Discuss your situation during consultation for guidance.
Q: What should I do to prepare?
A: Preparation varies by treatment. For laser hair removal: avoid waxing/plucking for 4-6 weeks before treatment, shave the night before, skip lotions/deodorants day-of. Your provider will give detailed prep instructions.
Loyalty Program
Q: How does LA Premiere Points work?
A: Earn points on every dollar spent (5X for Insider, 10X for Icon members). Redeem points for treatments and products. Free to join; Icon tier costs $249/year.
Q: Do points expire?
A: Points remain active as long as your account has activity within 18 months. Inactive accounts may be terminated.
Q: Can I use points and promotions together?
A: This varies by promotion. Ask your treatment specialist about combining points with current offers.
Package & Treatment Questions
Q: Can I transfer my package to someone else?
A: No, treatment packages cannot be transferred to another person.
Q: What happens to unused treatments if I move?
A: With 120+ locations nationwide, you can often transfer care to another LaserAway clinic in your new area.
Q: Can I pause my treatment plan?
A: While there's flexibility in scheduling, purchased packages don't have formal pause periods. Life circumstances should be discussed with your location manager.
Q: How long do I have to use purchased treatments?
A: While packages don't technically expire, optimal results require consistent treatment timing. Extended gaps may affect results.
Is LaserAway Right for You?
LaserAway has earned its position as America's largest aesthetic dermatology provider through consistent investment in cutting-edge technology and highly trained medical professionals. For individuals seeking permanent hair removal, advanced skin rejuvenation, or body contouring treatments, LaserAway offers legitimate medical-grade solutions backed by nearly two decades of experience.
When LaserAway Is an Excellent Choice
You'll likely have a positive experience if you:
- Value medical expertise over spa ambiance (treatments by RNs, NPs, and PAs)
- Can commit to complete treatment series (6-10 sessions for laser hair removal)
- Are comfortable with upfront financial investment (packages typically $1,000-$5,000)
- Have realistic expectations about results and timelines
- Prefer science-backed treatments with proven technology
- Want access to nationwide locations for convenience
- Can take advantage of first-time client discounts
Considerations Before Committing
Exercise caution and ask detailed questions if you:
- Need flexibility to cancel or receive refunds (strict no-refund policy)
- Have budget constraints that make large packages risky
- Want to test results before major investment (consider smaller packages first)
- Are sensitive to high-pressure sales environments
- Require guarantees about specific results
- May face life changes affecting treatment completion
Final Recommendations
For First-Time Clients: Take full advantage of new client discounts (up to 65% off) but start with smaller packages to evaluate results and service quality at your specific location before committing to comprehensive treatment plans.
For Package Purchases: Time your purchase around the Fall Sale for maximum savings, and carefully review contract terms regarding refunds, cancellations, and treatment expectations.
For Best Results: Follow all pre- and post-treatment care instructions, attend all scheduled appointments, and communicate openly with your provider about concerns or desired adjustments.
For Financial Planning: Explore all payment options including financing, but ensure you're comfortable with the commitment. Remember that financing obligations continue even if you discontinue treatments.
Getting Started
Ready to experience LaserAway for yourself? Here's your action plan:
- Visit laseraway.com/promotions to view current first-time offers
- Schedule a free virtual consultation by calling 1-888-965-2737 or booking online
- Prepare questions about pricing, expected results, and treatment plans
- Review this guide's money-saving tips to maximize your investment
- Join LA Premiere Points to start earning rewards from day one
- Sign up for email alerts to catch flash sales and exclusive promotions
LaserAway has transformed millions of lives through advanced aesthetic treatments. With proper research, realistic expectations, and careful financial planning, you can join the ranks of satisfied clients who've achieved their aesthetic goals through this industry leader.
Whether you're finally ready to ditch the razor, smooth away fine lines, or sculpt stubborn areas, LaserAway offers the medical expertise and proven technology to help you look and feel your best. Schedule your free consultation today and take the first step toward the confident, radiant you.
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