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When it comes to quality bedding, luxurious linens, and comfortable home essentials, The Company Store has been a trusted name for over 100 years. Founded in 1911, this American heritage brand has built its reputation on delivering premium-quality products directly to customers, making luxury bedding accessible without the traditional retail markup.
The Company Store specializes in bedding, bath products, home décor, and apparel, all crafted with meticulous attention to detail and quality. What sets this retailer apart is its commitment to offering exceptional value—combining high-end materials with direct-to-consumer pricing that makes luxury affordable for everyday families.
Whether you're looking for down comforters that rival five-star hotel quality, organic cotton sheets that get softer with every wash, or plush towels that transform your bathroom into a spa-like retreat, The Company Store delivers products that stand the test of time. In this comprehensive guide, we'll explore everything you need to know about shopping at The Company Store, from their signature products to insider tips on saving money.
About The Company Store: A Century of Quality
Brand History and Philosophy
The Company Store's journey began in 1911 in New York City, where the founders had a simple yet revolutionary idea: eliminate the middleman and sell high-quality bedding directly to customers. This direct-to-consumer model, which seems commonplace today, was innovative for its time and allowed the company to offer premium products at more accessible prices.
Over the decades, The Company Store has maintained its core values:
- Quality First: Every product undergoes rigorous testing to ensure it meets stringent quality standards
- Fair Pricing: By selling directly to consumers, they eliminate retail markups
- Customer Satisfaction: A generous return policy and responsive customer service reflect their commitment to shoppers
- Sustainability: Increasing focus on eco-friendly materials and responsible sourcing
What Makes The Company Store Different?
In a crowded marketplace of bedding retailers, The Company Store distinguishes itself through:
- Exceptional Materials: They source premium materials like European white goose down, long-staple cotton, and high-quality linen
- In-House Design: Products are designed by their team with functionality and style in mind
- Rigorous Testing: Items undergo real-world testing to ensure durability and performance
- Transparent Sourcing: Clear information about where materials come from and how products are made
- Heritage Craftsmanship: Over a century of expertise in creating bedding that lasts
Featured Products: Best Sellers and Customer Favorites
Premium Down Comforters
The Company Store's down comforters are legendary among bedding enthusiasts. Their flagship products include:
LaCrosse® Down Comforter
- Fill: Premium white goose down with 650+ fill power
- Features: Baffle-box construction prevents shifting, 100% cotton shell
- Available in multiple warmth levels (light, medium, extra warm)
- Price range: $200-$400 depending on size and warmth level
- Why customers love it: Hotel-quality luxury at a fraction of designer prices
Legends® Luxury Down Comforter
- Fill: European white goose down with 700+ fill power
- Features: Double-stitched baffle boxes, luxurious 400-thread-count cotton cover
- Hypoallergenic treatment available
- Price range: $300-$500
- Why customers love it: The perfect balance of warmth without weight
Down Alternative Options For those with allergies or ethical concerns, The Company Store offers premium down alternative comforters that mimic the loft and warmth of real down using hypoallergenic synthetic fibers.
Luxury Sheet Sets
Company Cotton® Sheets
- Material: 100% American-grown long-staple cotton
- Thread count: Ranges from 300 to 400
- Features: Gets softer with each wash, deep pockets fit mattresses up to 18"
- Available in 20+ colors
- Price range: $80-$160 per set
- Customer favorite: The "perfect white" option is a best-seller
Legends® Luxury Sheets
- Material: Egyptian cotton or supima cotton options
- Thread count: 500-600
- Features: Sateen finish for silky smoothness, hotel-quality feel
- Price range: $150-$250 per set
Linen Sheet Sets
- Material: 100% European linen
- Features: Naturally breathable, temperature-regulating, relaxed aesthetic
- Gets softer and more comfortable over time
- Price range: $200-$350 per set
- Ideal for: Hot sleepers and those who love a lived-in, casual look
Bath Essentials
Company Cotton® Towels
- Material: Turkish cotton or American-grown cotton
- Weight: Available in different weights from lightweight to ultra-plush
- Features: Highly absorbent, quick-drying, durable
- Price: $10-$30 per towel
- Popular choice: The bath sheet size for maximum coverage
Legends® Luxury Bath Towels
- Material: Premium long-staple cotton
- Weight: Extra-heavy weight for spa-like luxury
- Features: Double-turned edges, exceptional softness
- Price: $20-$40 per towel
Blankets and Throws
The Company Store offers an impressive variety of blankets:
- Cotton Blankets: Lightweight, breathable, perfect for layering
- Wool Blankets: Temperature-regulating, naturally antimicrobial
- Fleece Throws: Cozy and affordable, great for sofas
- Quilted Coverlets: Decorative and functional bedding toppers
Home Décor and Accessories
Beyond bedding, The Company Store has expanded into:
- Decorative Pillows: Accent pillows in various fabrics and patterns
- Duvet Covers: Protective and stylish covers in hundreds of designs
- Mattress Pads and Toppers: Enhance comfort and protect your mattress
- Bed Skirts and Shams: Complete the coordinated bedroom look
- Table Linens: Tablecloths, napkins, and placemats for dining
Apparel and Loungewear
Recently, The Company Store has expanded into comfortable clothing:
- Robes: Plush cotton and fleece robes for post-shower luxury
- Pajamas: Soft, breathable sleepwear for men and women
- Slippers: Cozy footwear for indoor comfort
Sale Events: When to Shop for Maximum Savings
Understanding The Company Store's sale calendar can help you save hundreds of dollars on premium bedding.
Major Annual Sale Events
White Sale (January)
- Timing: Throughout January, with peak deals mid-month
- Discounts: 20-40% off bedding essentials
- Best buys: Sheet sets, comforters, mattress pads
- Strategy: Stock up on basics in neutral colors
Presidents' Day Sale (February)
- Timing: Long weekend in mid-February
- Discounts: 25-50% off select items
- Best buys: Down comforters and pillows
- Bonus: Often includes free shipping
Spring Sale (April-May)
- Timing: Late April through Memorial Day
- Discounts: 30-40% off
- Best buys: Lighter-weight bedding, cotton sheets, summer blankets
- Focus: Refreshing bedrooms for warmer weather
4th of July Sale
- Timing: First week of July
- Discounts: 25-40% off sitewide
- Best buys: Patriotic-themed items, plus deep discounts on overstocked colors
- Bonus: Additional percentage off clearance items
Labor Day Sale (September)
- Timing: Long weekend, often extended through the week
- Discounts: 30-50% off
- Best buys: Fall bedding, flannel sheets, warmer comforters
- Strategy: Transition your bedroom for cooler weather
Black Friday/Cyber Monday (November)
- Timing: Thanksgiving weekend through Cyber Monday
- Discounts: 40-60% off—the best deals of the year
- Best buys: Everything! Stock up on gifts and personal items
- Tip: Sign up for emails in advance to get early access codes
Winter Sale (December)
- Timing: Throughout December, intensifying after Christmas
- Discounts: 25-50% off
- Best buys: Holiday-themed items on clearance, winter bedding
- Strategy: Buy next year's holiday décor at steep discounts
Weekly and Flash Sales
Everyday Deals
- The "Sale" section on their website always features 15-30% off rotating items
- Clearance corner offers up to 70% off discontinued colors and styles
Email-Exclusive Flash Sales
- 24-48 hour sales announced via email
- Typically 20-30% off specific categories
- Sometimes include free gifts with purchase
Seasonal Clearance
- End-of-season sales clear inventory (up to 60% off)
- Best times: Late February (winter items), Late August (summer items)
How to Save Money at The Company Store
1. Join the Email List
The Company Store rewards email subscribers with:
- 15% off your first order immediately upon signup
- Early access to sales (24-48 hours before public)
- Exclusive email-only discounts
- Birthday month special offers
- Free shipping codes
2. Take Advantage of the Loyalty Program
While The Company Store doesn't have a traditional points-based loyalty program, they offer:
- Repeat customer discounts
- Special VIP sale access for frequent shoppers
- Exclusive previews of new collections
3. Stack Discounts Strategically
Smart shoppers combine multiple savings:
- Apply a coupon code to sale items (when allowed)
- Use cash-back portals like Rakuten (typically 2-8% cash back)
- Pay with a cash-back credit card for additional savings
- Bundle purchases to reach free shipping thresholds
4. Shop the Clearance Section
The clearance corner is a goldmine:
- Discontinued colors often just as beautiful as current offerings
- Overstocked items marked down 40-70%
- Quality remains the same—only the price changes
- Filter by size and type to find exactly what you need
5. Buy Gift Cards at a Discount
Third-party sites occasionally sell The Company Store gift cards at 5-15% off face value. Combine with sale prices for double savings.
6. Wait for the Right Sale
If you're not in a rush:
- Create a wishlist and monitor prices
- Major holidays offer the deepest discounts
- End-of-season clearance provides the best values on seasonal items
7. Consider Slightly Irregular Items
Occasionally, The Company Store sells "seconds" or slightly irregular items:
- Minor cosmetic imperfections that don't affect function
- Discounted 30-50% from regular price
- Still backed by satisfaction guarantee
8. Bundle and Save
- Buy complete bed sets instead of individual pieces
- Multi-item purchases often trigger automatic discounts
- Look for "Buy More, Save More" promotions
How to Find Coupons, Deals, and Offers
Official Sources
The Company Store Website
- Check the homepage banner for current site-wide promotions
- Visit the "Sale" section for ongoing discounts
- Look for pop-up offers when you first visit
Email Newsletter
- Sign up at thecompanystore.com/email
- Receive exclusive codes not available elsewhere
- Get early sale notifications
The Company Store App
- Download for app-exclusive discounts
- Push notifications alert you to flash sales
- Easy mobile shopping with saved preferences
Third-Party Coupon Sites
Reliable sites for verified The Company Store coupons:
RetailMeNot
- Community-verified codes
- Success rates shown for each coupon
- Browser extension auto-applies codes at checkout
Honey
- Automatic coupon testing at checkout
- Price tracking and drop alerts
- Available as browser extension
Coupons.com
- Printable and digital coupons
- Regularly updated codes
- User feedback on code effectiveness
Slickdeals
- Community-shared deals
- Price drop alerts
- Deal voting system highlights best offers
Social Media
Follow The Company Store on:
Instagram (@thecompanystore)
- Story-exclusive flash sales
- User-generated content for inspiration
- New product announcements
Facebook
- Exclusive Facebook-only promotions
- Customer community and reviews
- Live sale events
Pinterest
- Design inspiration and style guides
- Curated collections and seasonal boards
Browser Extensions and Tools
Capital One Shopping (formerly Wikibuy)
- Automatically finds and applies best coupons
- Compares prices across retailers
CamelCamelCamel/Keepa
- Price tracking over time
- Alerts when items drop to your target price
Insider Tips for Finding the Best Deals
- Abandon your cart: Sometimes you'll receive an email with a discount code within 24 hours
- Call customer service: Representatives can sometimes apply unadvertised discounts
- Check competing retailers: The Company Store may price-match or offer competitive deals
- Sign up for SMS alerts: Text-exclusive codes occasionally offered
- Follow deal bloggers: Sites like "The Krazy Coupon Lady" compile the best offers
Payment Methods Accepted
The Company Store offers flexible payment options to accommodate all shoppers:
Credit and Debit Cards
Accepted cards:
- Visa
- Mastercard
- American Express
- Discover
Benefits:
- Immediate processing
- Purchase protection through card issuer
- Cash-back rewards if your card offers them
- Fraud protection
PayPal
- Secure checkout without sharing card details
- Buyer protection included
- Easy returns processing
- Pay with PayPal balance, bank account, or linked cards
Affirm Financing
For larger purchases, The Company Store partners with Affirm:
- Split purchases into monthly payments
- Available on orders $50 and up
- Transparent terms with no hidden fees
- Approval decision in seconds
- Interest rates vary (0% APR promotions common)
Example: A $400 comforter could be paid in 4 interest-free payments of $100 over 8 weeks.
The Company Store Credit Card
While they don't currently offer a branded credit card, check their website for updates on financing partnerships.
Gift Cards
- Purchase in any amount
- Never expire
- Combinable with other payment methods
- Check balance online anytime
International Payments
For Canadian customers:
- Same payment methods accepted
- Currency conversion handled automatically
- Canadian billing address required for Canadian cards
Customer Reviews: Real Experiences from Real People
Overall Customer Satisfaction
The Company Store maintains strong ratings across review platforms:
- Trustpilot: 4.2/5 stars (based on 5,000+ reviews)
- Better Business Bureau: A+ rating
- Google Reviews: 4.3/5 stars
- Consumer Affairs: 4/5 stars
What Customers Love
"Best sheets I've ever owned" - Sarah M., Boston, MA "I bought the Company Cotton sheets three years ago and they've only gotten softer. They survive weekly washing in hot water and still look brand new. Worth every penny."
"Down comforter rivals luxury hotels" - Michael T., Seattle, WA "As someone who travels frequently for business and has stayed in five-star hotels worldwide, I can confidently say The Company Store's LaCrosse comforter matches the quality. I purchased the medium warmth and it's perfect year-round."
"Customer service saved the day" - Jennifer L., Austin, TX "I received the wrong color duvet cover. I called customer service and they overnighted the correct one at no charge and told me to donate the incorrect one. That's how you build customer loyalty!"
"Towels that actually dry you" - David K., Chicago, IL "I'm picky about towels—they need to be absorbent without being heavy. The Company Cotton bath towels are perfect. They dry quickly between uses and have held up for two years without pilling."
Common Complaints and How They're Addressed
Shipping Delays
- Issue: Some customers report slower-than-expected shipping
- Company Response: The Company Store has improved fulfillment with multiple distribution centers and offers shipping updates via email and text
Color Accuracy
- Issue: Online colors sometimes differ from in-person appearance
- Solution: The Company Store offers free swatches for most fabrics and a generous return policy if colors don't match expectations
Price Concerns
- Issue: Some feel prices are high for "basic" bedding
- Reality: Reviews consistently note that quality justifies the cost, with products lasting 5-10+ years
Expert Reviews
Good Housekeeping Bedding Lab The Company Store's down comforters and cotton sheets have received "Best Value" awards in multiple categories, with testing confirming durability and quality claims.
Wirecutter/New York Times Selected The Company Store's Legends down comforter as a top pick for "best down comforter for most people," noting excellent warmth-to-weight ratio.
Red Flags to Watch For
While overwhelmingly positive, some customers note:
- Initial chemical smell on some products (normal for new bedding, dissipates after washing)
- Occasional inventory issues during peak sale periods
- Longer processing times during Black Friday/holiday rush
Return and Exchange Policy
The Company Store stands behind its products with one of the most generous return policies in the industry.
Standard Return Policy
Timeframe
- 90 days from date of purchase for most items
- 365 days (one full year) for defective items
Condition Requirements
- Items must be unused, unwashed, and in original packaging
- Tags must still be attached
- All components of sets must be returned together
Process
- Initiate return online or by calling customer service
- Receive prepaid return label via email
- Pack items securely in original or similar packaging
- Drop off at any USPS location or schedule pickup
- Refund processed within 7-10 business days of receipt
Refund Method
- Refunded to original payment method
- If paid with Affirm, remaining payments are canceled
- Gift card purchases refunded to new gift card
Exceptions and Special Cases
Final Sale Items
- Clearance items marked "final sale" cannot be returned
- Clearly indicated on product pages and at checkout
- These are typically 60-70% off regular price
Personalized/Custom Items
- Monogrammed products cannot be returned unless defective
- Custom-sized bedding is final sale
Damaged or Defective Items
- Report within 30 days of receipt
- Photo documentation may be requested
- Free return shipping provided
- Replacement or full refund offered
Exchange Process
Easy Exchanges
- Exchange for different size, color, or product
- No additional fees if exchange is same or lesser value
- Price difference charged if upgrading
- Processed simultaneously with return (no waiting for refund)
Tips for Smooth Exchanges
- Call customer service for fastest processing
- Mention exchange preference immediately
- New item ships when return is processed
Satisfaction Guarantee
Beyond the standard return window, The Company Store offers:
- Comfort Guarantee: If not satisfied with comfort level of down products within 60 days, exchange for different warmth level
- Quality Promise: If items fail due to manufacturing defects within one year, replacement or refund provided
- Customer Discretion: Representatives are empowered to make exceptions for loyal customers
International Returns
Canadian Customers
- Same 90-day return policy applies
- Return shipping costs may apply
- Duties and taxes are non-refundable
Contact Information and Customer Support
The Company Store prides itself on accessible, helpful customer service.
Phone Support
Main Customer Service Line
- Phone: 1-800-285-3696
- Hours: Monday-Friday 8 AM - 9 PM EST, Saturday-Sunday 9 AM - 6 PM EST
- Average wait time: Less than 5 minutes
- Services: Orders, returns, product questions, complaints
Quick Tips for Phone Support
- Have your order number ready
- Call during mid-morning or mid-afternoon for shortest wait
- Representatives are empowered to resolve issues immediately
Email Support
General Inquiries
- Email: service@thecompanystore.com
- Response time: Within 24 hours on business days
- Best for: Non-urgent questions, detailed product inquiries
Order Issues
- Email with order number in subject line
- Attach photos for damaged item claims
- Include your preferred resolution
Live Chat
Website Chat Feature
- Available during business hours (same as phone support)
- Located on bottom right of website
- Best for: Quick questions, order tracking, coupon code issues
- Average response time: Under 2 minutes
Social Media
Facebook Messenger
- Respond within 24 hours
- Good for general questions
Instagram DM
- Slower response (24-48 hours)
- Better for style advice and product recommendations
Mailing Address
Corporate Headquarters The Company Store 500 Company Store Road La Crosse, WI 54601
Use for:
- Written correspondence
- Product returns (though prepaid labels are easier)
- Corporate inquiries
Wholesale and Business Inquiries
Hospitality and Bulk Orders
- Phone: 1-800-285-3696 (ask for business services)
- Email: wholesale@thecompanystore.com
- Services: Hotel/resort bedding, corporate gifts, bulk discounts
Frequently Asked Questions (FAQs)
About Products
Q: How do I choose the right down comforter warmth level? A: The Company Store offers three warmth levels:
- Light: Best for warm sleepers or temperatures above 70°F
- Medium: Ideal for most people and year-round use
- Extra Warm: Perfect for cold sleepers or temperatures below 60°F
Q: What's the difference between fill power ratings? A: Fill power measures down quality:
- 550-600: Good quality, budget-friendly
- 650-700: Excellent quality, optimal warmth-to-weight ratio
- 700+: Luxury tier, maximum loft with minimal weight
Q: Are The Company Store sheets worth the price? A: Reviews consistently confirm yes. Company Cotton sheets last 5-10 years with proper care, making the cost-per-use very reasonable compared to cheaper sheets that wear out in 1-2 years.
Q: Do I need a duvet cover for my comforter? A: Recommended but not required. A duvet cover:
- Protects your comforter and extends its life
- Is easier to wash than the entire comforter
- Allows you to change bedroom style seasonally
- Adds an extra layer of warmth
Q: How often should I wash my bedding? A: Company Store recommendations:
- Sheets: Weekly
- Duvet covers: Every 2-3 weeks
- Comforters: 2-3 times per year
- Pillows: Every 3-6 months (check care label)
About Ordering
Q: How long does shipping take? A:
- Standard: 5-7 business days
- Express: 2-3 business days (additional fee)
- Overnight: Next business day (available in most areas)
- Free shipping on orders $75+ (standard shipping)
Q: Can I cancel or modify my order? A: Yes, if you act quickly:
- Orders can be modified within 1 hour of placement
- Call customer service immediately: 1-800-285-3696
- Once shipped, you'll need to return for refund
Q: Do you ship internationally? A:
- Ships to all 50 US states and Canada
- International shipping to select countries (check website)
- Duties and taxes are customer's responsibility
Q: Can I order swatches before purchasing? A: Yes! The Company Store offers free fabric swatches for most products. Order up to 5 swatches at a time to see colors and feel materials before committing.
About Care and Maintenance
Q: How do I wash down comforters? A:
- Use front-loading or commercial washer (top loaders can damage baffles)
- Gentle cycle with mild detergent
- Dry on low heat with tennis balls to restore loft
- Ensure completely dry to prevent mildew
Q: Why do my new sheets feel stiff? A: New cotton sheets have natural starch and sizing. They'll soften dramatically after 3-4 washes. This is normal and actually indicates quality cotton.
Q: Can I return items after washing? A: No, returns require items to be unwashed and unused with tags attached. However, defective items can be returned within one year regardless of washing.
Q: How do I remove stains from white bedding? A:
- Treat immediately with cold water
- Use oxygen-based bleach (OxiClean) rather than chlorine bleach
- For tough stains, make a paste of baking soda and water
- Avoid fabric softener, which can reduce absorbency
About Discounts and Promotions
Q: Can I use multiple coupon codes? A: No, only one promotional code can be used per order. Choose the code that provides maximum savings.
Q: Do sale items qualify for additional discounts? A: Usually yes, unless marked "final sale" or "prices as marked." Most coupon codes work on sale items.
Q: Does The Company Store offer a military discount? A: Yes, military members and veterans can verify through ID.me for a special discount (typically 15% off).
Q: Is there a student discount? A: Occasionally offered during back-to-school season. Sign up for emails to be notified.
Q: What's the best time of year to buy down comforters? A: Black Friday/Cyber Monday offer the deepest discounts (40-60% off). Otherwise, January White Sales and July 4th sales are excellent opportunities.
Is The Company Store Right for You?
After analyzing products, policies, and customer experiences, here's who benefits most from shopping at The Company Store:
Best For:
- Quality-conscious shoppers who want bedding that lasts years, not months
- Value seekers willing to invest more upfront for long-term savings
- Sensitive sleepers who need hypoallergenic or specific warmth levels
- Design enthusiasts who want coordinated, stylish bedroom aesthetics
- Gift givers looking for impressive, high-quality presents
Consider Alternatives If:
The Company Store delivers on its century-old promise: premium bedding at fair prices with exceptional customer service. While not the cheapest option available, the combination of quality materials, thoughtful construction, and reliable performance makes it an excellent value.
With strategic shopping during sales, using coupons, and taking advantage of their generous return policy, you can outfit your entire home with luxury bedding that competes with items costing 2-3 times more from department stores.
Whether you're upgrading worn-out sheets, investing in your first quality down comforter, or furnishing a new home, The Company Store deserves serious consideration. Their products aren't just purchases—they're investments in better sleep and daily comfort that pay dividends for years to come.
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